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Idea: how to deal with verbal aggression

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Abstract

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How to deal with Verbal Aggression - banner image.

"Have You ever been Shouted at, Sworn at or Threatened?"
...
"Do You want to be more Confident?"
...
"Do You want to be able to Protect Yourself from Verbal Aggression?"

Robert Agar-Hutton welcomes you to "How to deal with Verbal
Aggression".

Do you remember a time when you were made to feel uncomfortable by the
way someone spoke or shouted or screamed at you? You may even remember
actually being scared because of the anger and hostility aimed towards
you...

"I had just left work, when this man barged into me, I couldn't believe
what happened next, he started screaming at me and telling me that I
was stupid and clumsy and that I deserved to 'have my teeth punched
out', I was terrified..."

.

"A practical, thoughtful, almost Buddhist approach to verbal
aggression... a clear and invaluable text for all who are faced with
the seeming confrontations of everyday life."
Prof. Stephen Chan, University of London.

You can learn how to deal effectively with verbal aggression when it
happens at work, at home or on the street.

"One of our managers just can't handle pressure. Whenever we are
working to a deadline, if anybody makes even the slightest mistake, he
screams and swears. Although he always apologises later it's really
unpleasant and I wish I knew how to stop it."

.

"It would be hard to find a business guide which is easier to read and
easier to understand than Robert Agar Hutton's book... every page is a
gem of succinct, clear advice... Anybody who comes into contact with
other human beings should read this book and absorb its excellent
messages."
Dr Mike Kearsley, Wordcom Associates.

.

Front cover of book.

Would you like to know...

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What are the three causes of Anger?

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What are the four types of Anger?

and most importantly...

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What are the three primary ways of dealing with verbal aggression?

Learn facts and techniques that can help you...

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What are the five ways of understanding the meaning behind what people
say?

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The four best non-verbal defensive strategies.

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The four critical verbal defensive strategies.

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How you cope with people who swear.

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How to deal with telephone aggression.

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What is the most important thing to remember in a face-to-face
situation?

All of the above and much much more is covered in easy to understand
detail. This book will teach YOU how to deal with Verbal Aggression.

"Whenever people get angry with me, I get really flustered and just
don't know what to do or say. What I need is some simple way that would
let me understand them and know how to handle the situation."

.

"This book may help you to smile a little more often."
Sgt. M Kiely, London Scottish Regiment.

The book is an interactive workbook which is easy to understand and
packed full of information and methods that will help to keep you safe.

How will you benefit...

This book will act as a training aid and much much more. It helps you
to understand what causes verbal aggression and encourages you to
develop a personal and comprehensive method for dealing with it.
Verbal aggression can happen in the home, in the workplace, at college,
indeed anywhere. You need to be ready and able to handle the situation
and resolve the conflict quickly and elegantly. This book will show you
how.

Workplace violence results in stress and absence due to illness and
even injury. Learning how to deal with verbal aggression at work, will
make you able to interact with co-workers in a way that will get you
listened to and respected. Arguing is not the solution to workplace
conflict, resolution based on mutual understanding is far better and
can be achieved most times, if you have the ability and the will. The
will has to come from you, the ability is based on the information and
techniques that the book will reveal to you.

Suitable for you...

Whatever your situation be it a policeman or a politician or a painter
you can benefit from this book. In the police or the military verbal
aggression management is often called tactical communications. The name
isn't important, what's important is developing the ability to remain
safe in a conflict situation. Some people's lifestyle puts them at risk
and others exist in relative safety. Some people never worry about
abuse, others deal with it on a daily basis. If you are high risk or
low risk, the information in this book will help keep you safe. If you
are high risk then this book will show you how to deal with verbal
aggression. If you are low risk, then the book will teach you how to
protect yourself from the shock of a sudden and unexpected verbal
attack.

Bad language and swearing...

The book also deals with the sometimes difficult subject of swearing. A
lot of people feel very uncomfortable when they are sworn at. This book
gives you effective ways to deal with this situation, explaining how
you can defuse their language.

Strategies for win-win resolution...

The book is based on strategies of conflict resolution and win-win
tactics, however it recognises that in the real world, sometimes things
go wrong and the main concern of all the techniques is your safety.

Buy the .pdf eBook from Clickbank now price $17.97

Once you have paid via the Clickbank secure server you will be directed
to a page where you can download the book The download is 1.55Mb in
size and will take approximately four minutes via a 56Kb modem.

"This book demystifies the causes of verbal aggression and in doing so
provides its reader with strategies for diffusing incidents and
conversations as well as instruction as to how to remain calm when
subject to abusive behaviour. Essential for anyone whose job involves
talking to other people. The most useful book I've read in years."
John Titchen BA PGCE PhD RAFVR(T)
Personal Safety Consultant

Author's Details...

Robert Agar-Hutton was born in 1953. In 1970 he started what has ever
since been a major interest in the history and practice of the martial
and health arts.

In 1987 he started Protectics, a company that teaches courses in
aggression, violence and stress management. The fundamental principle
of all Protectics training is that it should be practical and easy to
learn. Verbal aggression management training utilises research into
various areas including conflict resolution, interpersonal behaviour,
linguistics, and stress management.

Robert is a fellow and founder member of the International Association
of Trainers in Aggression Management and a member of the Institute of
Conflict Management, the International Society for Research on
Aggression and the International Association for Conflict Management.
He has a fourth degree black belt in Karate and is an instructor of Tai
Chi.

Robert also gives after-dinner speeches and lectures on the subjects of
aggression, violence and stress management.

Most importantly (to him) he has been happily married since 1981 and
has three children who fill his life with interest, excitement and a
regular opportunity to practice his stress and aggression management
skills.

Buy the .pdf eBook from Clickbank now price $17.97

________________________________________________________

The author, Robert Agar-Hutton can be contacted at
Protectics Limited - Tel: +44 (0)161 341 0003 or 05601 257 152
or by email at robert@verbal-aggression

How to deal with Verbal Aggression at home at work or on the street
Picture of Angry man.
by Robert Agar-Hutton

ISBN: 1-899293-78-7

Problems with or suggestions for improvements to this site please email
webmaster@verbal-aggression

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